Orders placed on the Prism Medical UK website can only deliver to UK addresses.
We aim to deliver all items within 7 days. Some items may have to be made to order, if this is the case it can increase the delivery time. You will be notified if your delivery will exceed this time.
We mostly use a courier service which requires a signature, this acts as proof of delivery. Please ensure that someone at your delivery address is capable of taking the delivery and signing for the shipment. Some goods may require assembly.
If the goods are lost or damaged in transit please let us know promptly. For more information please see our returns, refunds and exchanges page.