Ceiling Track Hoist Servicing
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Our Packages

A key part of our service is ensuring that the people using our products – whether they are carers or clients – can continue to do so safely and comfortably. Extended warranties are available on all of our products upon request, and we also offer four comprehensive service and repair packages, designed to meet a variety of needs and budgets.

What we offer

Our service and repair packages cover all products in the Prism, Freeway and Mackworth ranges, as well as moving, handling and bathing products made by other manufacturers. If you have any questions about our support packages, please don’t hesitate to contact us.

Weekday Planned

Twice-yearly scheduled maintenance and inspection of the equipment, with appointments available between 8AM and 5PM, Monday to Friday. Additional repair call-outs or replacement parts are not included in the package price, and are charged at the prevailing rate.

Weekday Plus

Twice-yearly scheduled maintenance and inspection of the equipment, as well as repair call-outs, with appointments available between 8AM and 5PM, Monday to Friday. Additional replacement parts are not included in the package price, and are charged at the prevailing rate.

Fully Comprehensive

Twice-yearly scheduled maintenance and inspection of the equipment, with appointments available between 8AM and 5PM, Monday to Friday. Repair call-outs can be made 24/7, every day of the year. Additional replacement parts are not included in the package price, and are charged at the prevailing rate.

All-inclusive

Twice-yearly scheduled maintenance and inspection of the equipment, with appointments available between 8AM and 5PM, Monday to Friday. Repair call-outs can be made 24/7, every day of the year. All replacement parts are included, subject to contract.

  • Contact

    Call now to speak to one of our expert advisors:

    01924 840 100 or Contact us
  • The two engineers who installed the hoist are an asset to your organisation

    I cannot speak highly enough of the engineers – their work and courtesy were exemplary

    Excellent doesn’t quite cover how polite, courteous and understanding your engineers were – I would recommend them

    Engineers were very polite, efficient, competent and tidy

    I wish all companies had friendly, polite and first class staff