We are delighted to announce the new strategic partnership we’ve formed with IoT Solutions Group [IoTSG], a specialist provider of Internet of Things [IoT] enabled solutions for both the public and private sector. This partnership will enable us to advance our product offering and expand into the ‘Smart Healthcare’ space, in line with growing market demands.

At Prism Healthcare, our mission is to transform the quality of life of people with health and mobility conditions by providing solutions that offer choice, value for money, and help make care delivery easier. In addition to this, one of our key strategic objectives is to express our personality by connecting with our market, prescribers, and customers. Our partnership with IoTSG not only demonstrates our commitment to our mission but will also help us to achieve this goal.

By securing IoTSG as our new technology partner, we will now be able to extend our level of care to end-users through the deployment of advanced, ‘in-home’ assisted living sensors, which cleverly monitor the daily activity of vulnerable people living independently.

This technology can be simply placed in the kitchen of a vulnerable person, where it discreetly and unobtrusively monitors their day-to-day activity. In response to any significant decrease in a resident’s activity levels, a customised alert can be sent to carers or family members, enabling swift and appropriate action to be taken and thereby significantly minimising the risk of severe injury or death.

Speaking about the new partnership, our CCO, Claire Litton, said: “We’re delighted to have partnered with IoT Solutions Group and to have their support in achieving our aspirations to move into the ‘Smart Healthcare’ space.

“The future of healthcare truly lies in technology like this, and we take pride in enhancing the products and services we provide for the benefit of vulnerable people living independently and their loved ones.” To find out more about IoT Solutions Group, go to https://www.iotsg.co.uk/.

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1st March 2022

We are pleased to announce that Prism Healthcare has a new investor – Charme Capital Partners (London). Charme will be the majority investor supported by our existing investor Limerston Capital.

Under Limerston’s ownership and guidance, Prism Healthcare has consolidated its position as a market leader in Homecare and Long Term Care services. Over the last three years the business has doubled in size, acquired additional services and products to become the most comprehensive provider in the country by helping our customers make caring easier for their clients.

Charme’s investment will support the Group’s expansion plans through the continued development of its high-quality offering, investments in IT and UK manufacturing to enable the very best client care. Charme will also support the Group’s growth via acquisition, both in the UK and internationally.

Paul Morton, CEO of Prism Healthcare, remarked:

“We are thrilled to welcome Charme as a new investor in Prism Healthcare to support the Group’s continued development. We are confident that Charme is the right partner, with the right skills and experience, to help us realise our ambitious growth objectives. We are excited to embark on a new chapter for Prism Healthcare, whilst continuing to support our customers and their clients in homecare, long term care and the paediatric market by making care easier.”

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Prism Healthcare ESG Statement/Policy

Being mobile and independent are a fundamental part of life. They allow us personal freedom, of movement and of choice and play a vital role in physical, mental, financial, and social wellbeing.

Therefore, living with poor or declining health and reduced mobility can often have a profound effect on the quality of life, of not just those directly affected, but their families, friends, employers, and the wider society.

Prism Healthcare believes that despite poor health and limited mobility everyone deserves to live life to the full. Whether living at home or in long-term care facilities, everyone should have equal opportunity to be happy, healthy, and independent for as long as possible.

As experts in manual handling, pressure area care and specialist seating solutions, we manufacture and supply a broad range of products and services to health and care providers and their clients across the UK, and internationally through a network of distributors. We have a mission; to transform the quality of life of people with health and mobility conditions by providing solutions that offer choice, value for money, and help to make care easier.

In doing this we take our corporate responsibility seriously. We recognise we have a duty of care to operate in a responsible and sustainable way and we want to make a positive impact on the lives of our employees, customers, clinicians, clients and partners within our network and the wider society.

The Prism Healthcare Group ESG statement demonstrates our commitment to action, to integrate wellbeing, sustainability, and ethics into the culture and day-to-day activities of running the business. This is key to our success and is a focus for all employees.

We will develop a policy that defines improvements we will make to drive standards in three areas:

  • Environmental – how we will perform as a steward of nature
  • Social – how we will manage relationships with employees, suppliers, customers, communities, and the wider society
  • Governance – how we will hold our leaders to account through strict auditing and controls

Environmental
We will work with suppliers, customers, and employees to reduce our impact on the environment by:

  1. Moving all fleet vehicles to hybrid or electric by 2030 and ensuring compatible infrastructure on all business premises.

  2. Developing products and services which reduce the environmental impact of our business activities.

  3. Promoting the use of digital technologies to reduce travel, emissions, and our carbon footprint.

  4. Investing in SMART Buildings to ensure we actively conserve energy and water and using the most sustainable energy suppliers

  5. Ensuring waste and recycling is managed effectively to reduce the amount going to landfill, achieving targets of internal schemes and accreditations from recognised bodies.

  6. Creating a group-wide employee forum to identify where positive environmental impact can be achieved. We will provide education and training where necessary, so they have the knowledge and tools.

Social
We will contribute to improving the wellbeing of society by:

  1. Releasing employees during office/working hours so they can participate in local community initiatives

  2. Using our platform and resources to support a charity, particularly those aligned to our mission.

  3. Supporting the economies and communities in which the business operates by employing local people and sourcing goods and services from local businesses.

  4. Actively supporting the health and well-being of employees, helping them to achieve a good work life balance with the opportunity to work flexibly.

  5. Being an advocate for equal opportunities and initiatives which promote a fairer society.

  6. Investing in training and developing our people, so they can progress and enhance their career prospects whilst employed with the Group.

  7. Benchmarking roles and paying all employees a fair salary.

  8. Creating a culture where inclusivity and diversity thrives, where everyone feels safe and there is zero tolerance for hate of any kind.

Governance
We will always act ethically and with integrity and will be held accountable by:

  1. Ensuring transparency through timely reporting of financial performance, objectives and strategies to stakeholders, customers, and employees.

  2. Adhering to robust policies and procedures in relation to corruption and bribery.

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Prism Medical UK – Modern Slavery and Human Trafficking Statement

August 2021

This statement is made pursuant to the Modern Slavery Act 2015 and constitutes the company’s slavery and human trafficking statement.

The statement sets down the Company’s commitment maintaining the highest ethical standards, preventing slavery and human trafficking in our business activities and the steps we have put in place with the aim of ensuring that there is no slavery or human trafficking in our business or our supply chains.

The Company believes we all have a duty to be alert to the risks, however small. Staff members are expected to report their concerns and management to act upon them.

Organisational Structure
This statement covers the business activities of Prism Medical UK which are as follows:
• We are based in and operating solely in the UK.
• We are providers of specialist equipment for the safer moving and handling of mobility disadvantaged clients in a range of care environments and in the community.
• The company head office is based in Wakefield with regional premises throughout the UK.

Supply Chain
Our supply chain comprises the engagement of subcontractor organisations to carry out works and services on our sites and the sourcing of materials and manufactured products. All our standard supplier contracts contain an anti-slavery clause. This clause prohibits suppliers and their employees from engaging in slavery or human trafficking. We have a zero tolerance to slavery and human trafficking and we expect all those in our supply chain and contractors to comply with our values.

Due Diligence Processes to manage risks of Slavery and Human Trafficking
The Company’s due diligence process to identify and mitigate risk includes the following:
• Where possible we build long standing relationships with our suppliers and subcontractors and make clear our expectations of business behaviour.
• The Company undertakes due diligence when considering taking on new suppliers and regularly reviews its existing suppliers.
• We have in place systems and policies to encourage the reporting of concerns and the protection of whistle blowers.
• We invoke sanctions against any suppliers that fail to improve their performance in line with any action plan provided by us, including the termination of the business relationship.
• Disciplinary processes will be evoked against our employees where this policy is breached.

Training
To ensure a good understanding of the risks of modern slavery and human trafficking in our
business and supply chain, the Company communicates the policy to staff for their
awareness via HR communications.

Key individuals -interfacing directly with our suppliers are fully briefed on this policy and how
to recognise the potential risks of slavery and human trafficking.

Responsibility
Responsibility for the Company’s Anti-slavery policy sits with the Chief Executive Officer.
Signed on Behalf of Prism Medical UK

James Hart
Chief Financial Officer
August 2021

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Prism Medical UK – Gender Pay Gap Statement

March 2021

On the snapshot date of 5th April 2020 we had 375 employees of which 109 females and 266 males.

Mean Pay Gap –  The mean gender pay gap between male and female employees reduced by 4.27% to 15.02%
Median Pay Gap –  The median gender pay gap between male and female employees reduced by 1.36% to 16.24%
Mean Bonus Pay Gap – The mean gender bonus pay gap between male and female employees was -15.7%

Read more…

 

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Prism Healthcare Group – Executive Changes

29th June 2021

From July 5th 2021 Paul Morton will be the new Chief Executive Officer (CEO) for the Prism Healthcare Group with current CEO Stuart Meldrum moving into the Executive Chairman position.

Paul has been with Prism since the end of 2019 and in this time Stuart and Paul have been working together closely to smoothly transition Paul into his new role.

Paul will have full responsibility for all aspects of running the group with Stuart supporting Paul in his new role and focussing on accelerating various strategic growth initiatives.

Paul Morton, CEO said “It is a privilege to be able to lead our colleagues at Prism Healthcare in the next stage of our journey.  Our goal is to help healthcare professionals provide the best client care, whilst providing clients and their families’ greater choice and independence.  I am passionate about delivering more value for our customers in the UK and abroad, and looking forward to working closely with them.”

Stuart Meldrum, Executive Chairman said “Paul joined Prism having previously fulfilled several Divisional CEO & Managing Director roles in large global companies such as GE Healthcare. Over the last 18 months it has been a pleasure to work with Paul and see him naturally grow and transition into the CEO role. Paul has a wealth of experience in managing and building large international businesses so this is a great opportunity for both Paul and the company.”

 

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Prism Healthcare Acquires Repose Furniture Ltd

25 January 2021

Repose Furniture Limited (Repose) is the latest specialized healthcare product provider to join the Prism Healthcare family, hot on the heels of Harvest Healthcare, an organisation celebrated for its customer-first values and approach. Repose are one of the market leaders in specialist seating solutions, designing and manufacturing a full range of specialist chairs ranging from entry-level riser-recliners to advanced bespoke healthcare chairs. Repose owner and Managing Director Lisa Wardley will continue to lead the Repose teams, reporting to Neil Davis, Managing Director of Harvest Healthcare.

“We acquired Repose, attracted by their intimate understanding of their customers and their customer needs. Now part of the Prism Healthcare family, we can further broaden our offerings to our homecare and long term care customers. Lisa and her team share the Harvest ethos of working in long-term partnerships with customers and suppliers, to support the delivery of exceptional resident and patient care, at an affordable price, and to try to make everyone’s lives a little easier.” explains Neil Davis, of Harvest Healthcare.

Lisa adds “Collaborating with our new colleagues at Harvest will enable us to build many new customer relationships whilst continuing to successfully serve our existing customer base.Exciting times!

Prism Healthcare is the group holding company that encompasses the subsidiary companies of; Prism Medical UK, Smirthwaite, Harvest Healthcare and now Repose. Today, their mission as Prism Healthcare is to provide specialized products and high-quality services across the UK – and the world – to a range of healthcare market sectors:

  • Homecare
  • Long-term care
  • Education
  • Acute care

Prism Healthcare’s services, products, and brands are many, varied, and cover the spectrum of care needed for all generations, from paediatric to the elderly.Their focus is on delivering meaningful health and social outcomes, with a single-minded mission to help carers do what they do best, making care – and life – easier for all.

As a UK manufacturer, service provider and inclusive employer, Prism operates from nine facilities across the UK. They enjoy deep rooted connections to each of the communities they are part of, which in turn provides opportunities for greater social engagement and interaction. “Understanding our social responsibility and positively impacting the lives of service users and their support circles is a significant dimension to the community services we provide,” says Emma Toas, Operations Director.

Of course, in the wake of the Covid-19 pandemic, with lockdown forcing limited-to-no contact with family members, never before has consistent, high quality care been more important to the lives of those who need it most.

As Prism Healthcare CEO Stuart Meldrum reflects, “Covid-19 has presented us with more than a few challenges, but we’ve managed to support those that matter when it matters most. We are exceptionally proud with how our teams have supported OTs, care homes and services users in the best ways possible. Operating from multiple sites has meant that we can continue our mission – to provide choice and certainty, with a continuous and resilient service throughout the ongoing pandemic.”

 

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COVID-19 Site Visitor Procedure.

11th June 2020

The health and safety of Prism UK Medical staff and any visitors is our priority. The current COVID-19 situation means that we have to be even more vigilant. This procedure sets out the requirements needed by sites to receive visitors. It also details the steps needed to be taken by visitors before and during their visit to our site.

Site Requirements

All Prism UK Medical sites must have a designated area for receiving visitors on site.

The area needs:

  • To be separate from normal work offices and areas
  • To have a supply of PPE available (gloves & surgical masks)
  • To have hand sanitiser available in the area
  • To have a supply of blank PMUKF101 – Visitor Assessment forms
  • A folder for storing the completed forms
  • A rubbish bin containing a bin bag

Pre-Visit

The host will send out the visitor assessment form (PMUKF-101) and ask the visitor to complete and return the form 48-24hours before the proposed visit. The host will also confirm the PPE requirements for the visit, for a normal visitor attending a meeting etc. this will be surgical mask and gloves.

The host will store the completed form in the folder in the designated area.

If work is being carried out during the visit, then an up to date risk assessment and method statement must be supplied to your host prior to the visit and these must detail actions to protect yourself and any staff members form the spread of COVID-19 and also detail any further PPE which may be needed.

Arrival

The host will sign the visitor in and issue them with a visitors pass as normal practice and then the visitor will be shown to the designated area and asked to complete the “Day of visit” section of the visitor assessment form (PMUKF-101). Once completed the host will confirm the answers have not changed and store the form in the file, (If the answers have changed the host will request that the visitor leaves site immediately. Any surfaces the visitor has touched are to be cleaned). The host will then confirm the company’s guidelines for keeping a 2m distance whilst the visitor is onsite. The visitor will then be asked to sanitise their hands before putting on their PPE.

During the Visit

Visitors are to be accompanied by a staff member at all times whilst on site and follow site safety precautions, one way systems etc. All PPE is to be worn for the entirety of the visit.

End of visit

The visitor will be escorted back to the designated area where they will remove their gloves and place them into the rubbish bin. They will then remove their mask and place this in the rubbish bin, again the visitor will need to sanitise their hands. The host will sign the visitor out and receive their visitors pass back, the visitor must now leave site.
The host will remove the waste bag from the bin and tie a knot in it and dispose of the bag in general waste, once this is done the host should sanitise or wash their hands and return to work.

Any problems or concerns please contact your site manager

 

[PMUKP-CV19VIS Issue 1 11/06/20]

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Coronavirus (COVID 19) update.

10th June 2020

The last few weeks and months have been testing for all of us; challenging but also inspiring and rewarding We are proud to have been able to maintain our full range of services throughout the CV19 crisis and continue to do so going forwards. Our capacity has flexed to meet both the needs of our customers and their clients, and our protocols for customer and client interactions have evolved to protect all concerned.

As we slowly move to a ‘steady state’ we continue to safeguard the health of our employees, customers and preserve our ability to operate safely for everyone. To enable this service continuity, we have;

  • Continuously monitored all government, healthcare and education advice in relation to CV19 and its impact
  •  Taken advice from leading healthcare professionals and infection control practitioners
  • Continued to provide our; assessment, installation and maintenance services in a safe manner
  • Developed new and innovative services to support; rapid hospital discharges, equipping of temporary facilities and enable service continuity via remote engagements

The CV19 crisis has allowed us and many other organisations to rapidly review what we provide and how we provide it. This is largely due to the invaluable information and knowledge we have gained from the communities we work so hard to support. As a UK manufacturer, our business continuity team have ensured minimal impact on supply and we continue to enjoy good stock levels. As a national company we continue to deploy additional local engineers, installers and assessors to support all affected areas.

As we all strive to return to ‘normal’ the wellbeing of our communities is paramount, all our teams are PPE enabled so we can support in person or via remote tools We remain committed to providing the service and support that you, your teams and your clients need.

Please do not hesitate to contact us, we are always here to provide prompt assistance.
Thank you for your ongoing support

Best regards

Paul H Morton
Chief Commercial Officer
Prism Group.

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Coronavirus (COVID 19) update.

19th March 2020

In light of the rapidly changing situation in the UK and across the world, we are writing to advise the specific activities & measures we have put in place to ensure we continue to provide our usual high-quality products & services, whilst also protecting our; customers, staff, stakeholders, suppliers and our families.

Our accreditation and repair services are deemed by the NHS as ‘essential’ for the health and care markets. We are here to help, and we will continue to provide services to our customers in; long term care, community, education and homecare. At the time of writing, we have no concerns about an outbreak occurring at any of our offices, and we have had no confirmed cases amongst any of our people.

However, it is important that we are fully prepared as the situation in the UK continues to develop. As well as reinforcing good hygiene practices and appropriate distancing throughout the company, we have taken the following measures to ensure: employee wellbeing, business continuity and ongoing product/service provision:

  • Our business continuity team will ensure that the business continues to operate throughout the current pandemic.
  • All offices are now occupied by essential personnel only, key workers are ‘agile’ and enabled to work from home. All showrooms are closed to external visitors until further notice.
  • We have developed protocols that enable us to transfer activities between sites, should one or more sites become compromised. Our phone & IT systems are multisite and can be managed from any facility.
  • All our field-based staff will comply with customer/client site access & HSQE protocols and adhere to our CV19 modified risk assessment protocols – whichever is the greater.
  • Any member of staff, either office or field based who exhibits symptoms or whose immediate family exhibits symptoms will be required to seek medical advice and self-isolate as per HM Government advice.
  • All international business-related travel has been stopped until further notice. UK business travel has been minimised.

Supply of product and services

  • We can confirm continuity of supply of raw materials and components as well as imported finished goods. We currently enjoy good stock levels, and as a UK based manufacturer we have the ability and capacity to support our customers in the coming months.
  • These ‘essential’ services will be provided in a compliant way that supports the safety and well-being of; our staff, our customers, their customers and all our families.
  • Our field based commercial & customer services teams are there to help and ensure ongoing communication and action. They will respect our customers’ access and contact policies and continue to be available to support as required. All customers will have a minimum of three contact points to enable continuity.
  • Regarding individual cities, towns and postcodes. It is not possible to predict where or how severe the impact of Corona Virus (Cv19) will be. Prism has the benefit of being a national company and has the ability to deploy additional engineers, installers and assessors from our UK team to temporarily support affected areas. This redeployment will be determined based on customer/client need.
  • The wellbeing of our staff is paramount, and it is not expected that we carry out visits where the client has been to a heavily infected area recently, or if the user or other members of the household has suspected coronavirus.

These are unpredictable times and we are closely monitoring updates regarding the current pandemic and will align with any change in advice or guidance from either HM Government or the NHS. Our goal is to continue to support our customers, users, their carers & families through this challenging period.

Best regards

Paul H Morton
Chief Commercial Officer
Prism Group.

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