Prism Medical UK is delighted to announce that it has been certified by TrustMark, conveying its commitment to providing high-quality products and customer experience.

Not only are we dedicated to recommending the best solutions for our clients, but we also understand how important it is to look after people’s homes while we work, and that is why we take great care to ensure that our client’s home is treated with the utmost respect. Our team of experienced professionals is committed to ensuring that our customer’s home is kept clean and safe throughout our work.

TrustMark logo

TrustMark is a government-endorsed quality scheme, and to qualify, we needed to demonstrate the required standards of technical ability, customer service and trading practices.

At Prism Medical UK, we have established teams and regional service centres, allowing us to provide national coverage of field-based staff.

Our team of assessors are product experts who work with the caregiver and client to recommend the optimum solution based on need and environment. They maintain a good knowledge of building regulations and health and safety requirements to ensure their recommendations are suitable.

A regional installation team will be scheduled to install fitted solutions, such as stairlifts or ceiling track hoists. Our installers are trained to an exceptionally high standard, meaning they have the skills, knowledge and qualifications to carry out a high-quality install. Annual training keeps them abreast of product and regulatory changes.

A dedicated workforce supports them (from schedulers and customer service advisors to sewing machinists and quality engineers), ensuring the quality of our products and services. This quality is evident in the various quality standards, directives and accreditations we have been awarded, including:

  • ISO 9001 Quality Management

  • ISO 13485:2016 QMS for Medical Devices

  • BS EN 81-40:2008 Stairlifts and Inclined Platforms

  • BS EN 81-41:2010 Vertical Lifting Platforms

  • BS 5900:2012 Powered Home Lifts

  • BS EN ISO 10535:2016/21 Hoists for the Transfer of Disabled Persons

  • Member of/accredited by LEIA, BHTA, NICEIC, CHAS and Constructionline Gold.

Please get in touch to find out how we can support you with our range of bathing, moving and handling solutions.

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Prism Medical UK is pleased to announce that Julie Hoyles, Director of Business Development, has joined the National Back Exchange board of directors.

As the newly appointed Events Officer, Julie will oversee a calendar of physical and virtual events, including supporting the representation of NBE at external events.

Julie is excited to start and keen to make a positive impact, raising the profile of NBE and increasing members and activity. She brings a wealth of event experience to the role, including hosting training days, guest speaking, organizing CPD days and presenting.

Before joining Prism Medical, Julie worked internationally as Global Commercial Operations Director for Getinge, a leading MedTech company. She has over 20 years of experience in the healthcare industry, predominantly in the acute and private hospital arena.

Julie started her moving and handling journey two years ago and is now Director of Business Development, overseeing a group of Regional Business Managers and Product Assessors. The national team provide equipment, services and training across the UK. She is passionate about providing the best care possible and helping people live independently.

Julie has been an active member of the National Back Exchange for over a year and attends the Yorkshire branch meetings. Prism Medical UK was pleased to host one of these events in our training room at the University of Huddersfield, a successful collaboration between industry and academia. Based in Liverpool, Julie has also joined the Lancashire and Greater Manchester regional group.

To find out more about the aims of NBE and the benefits of being a member, please visit the National Back Exchange website.

Julie Hoyles, Director of Business Development, Prism Medical UK

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Prism Medical UK is delighted to be attending this year’s OT Show at Birmingham’s NEC on the 23rd and 24th of November.

We’re excited to share a range of specialist equipment, such as solutions that can help with single-handed care, the safe transfer of patients, paediatric care, pressure area care as well as speciality seating. A team from Prism Medical UK, Harvest Healthcare and Repose will be on hand to say hello and answer any questions. You’ll also have an opportunity to try out some of our most popular products, including:

  • CP200 portable hoist
  • Height adjustable T40 shower commode chair
  • TA180 transfer aid
  • SA180C compact stand aid
  • ULB800 bed
  • Boston healthcare chair

At this year’s Occupational Therapy Show, Prism Medical UK is pleased to be able to offer on-stand education for attendees. Working in partnership with John Callas, Occupational Therapist and Managing Director of Athena Handling Ltd, we are delighted to present two workshops that will support bathing, moving and handling in the community care setting.

Prism Medical UK’s gantry hoists, bed management systems and slings

This interactive workshop will look at how gantry hoists, bed management systems and slings can work together to support moving and handling in the community, including single-handed care.

Consisting of a 45-minute workshop, followed by a 15-minute Q&A with John Callas and Prism Medical UK Regional Business Managers, the workshop will be run at the following times:

  • 23rd November – 10:00 – 11:00
  • 24th November – 13:30 – 14:30

Prism Medical UK’s shower chairs and seating

This interactive workshop will look at how shower chairs and seating equipment can work together to support moving and handling in the community, including single-handed care.

Consisting of a 45-minute workshop, followed by a 15-minute Q&A with John Callas and Prism Medical UK Regional Business Managers, the workshop will be run at the following times:

  • 23rd November – 14:30 – 15:30
  • 24th November – 10:00 – 11:00

If you’re at the show, please be sure to stop by and say hello at stand F40. You could even be in with a chance of winning a luxury hamper.

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COVID-19: what is essential maintenance work?

Lift and Escalator Industry Association (LEIA) position

LEIA members are committed to working to government instructions and guidance on controlling the spread of COVID-19. Many in our industry are involved in roles on site to carry out essential work on sites critical to the COVID-19 response and to keep equipment and users safe, and in support of site work with parts and equipment. They therefore need to leave their homes to carry out this work and so fall into the category of “but only where this is absolutely necessary and cannot be done from home”.

We note that employers and employees will need to assess whether their work is absolutely necessary and have set out below our guidance on what might be considered essential work requiring people to leave home.

Lifts, escalators and moving walks, lifting platforms and stairlifts remaining in service in critical locations.

We believe that equipment which is kept in service as part of the operation of buildings or infrastructure critical to the COVID-19 response must continue to be Thoroughly Examined when these become due and to be maintained. Such work is therefore considered to be essential along with attending breakdowns and trap-ins.

Read more

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The need for continuous care is increasing year on year due to the UK’s ageing population. This has seen the care home sector put under immense scrutiny with regards to the standard of equipment and care offered to clients. Moving, handling and bathing equipment are essential in a day to day care package in order to provide a safe environment for both the client and the carer.

The service and repair of this equipment has never been more significant, especially since the increase in unannounced care home inspections by the Care Quality Commission.

The effects of neglecting such an essential maintenance program could be detrimental to a care home, should a patient or carer become injured as a result of using the ill-serviced equipment.

However, the safety of staff and clients is not the only benefit to complying with maintenance regulations. Care Homes will also benefit from increased equipment efficiency and reduced costs via less reactive service call outs.

Prism Medical UK offers extensive service and repair packages and operates the UK’s largest team of DBS checked engineers, complying with all moving, handling and bathing regulations such as LOLER, WRAS and BS EN ISO 10535.

Why take needless risks? Obtaining a service and repair package has never been so easy, and we at Prism Medical UK can even tailor a package specifically for your business.

Contact us today on 01924 840 100 to discuss your service and repair needs and to book your free of charge audit/asset report.

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Prism Medical UK is accredited by the Royal Institute of British Architects (RIBA) to deliver CPD seminar, Overhead Ceiling Hoist Systems. Creating The Right Environment’

RIBA Approved CPD Seminar

This seminar looks at the way the working and living environments for care givers and end users in care homes, hospitals and domestic situations can be influenced by considering overhead ceiling hoist systems, implemented through effectively designed layouts.

Utilising animation and video footage, the seminar explores different ceiling track layouts, outlining pros and cons for each scenario, and ultimately provides a thorough understanding of how to approach and apply different solutions.

Andrew Harris, Major Projects and Long Term Care Manager, Prism Medical UK stated:

‘The Major Projects Team work with architects, construction companies and contractors throughout the UK on a multitude of building projects, from new hospital builds to care homes refurbishments. With RIBA approved CPD material, this provides an even greater opportunity to work with building and design professionals to help enhance their skills and ensure they gain up-to-date knowledge in the application and use of ceiling track hoist systems.’

 

 

Book a seminar

The Overhead Ceiling Hoist Systems. Creating The RIght Environment seminar is free of charge and can be delivered directly to any architects or construction professionals within the UK, at an office or location of choice. Alternatively, Prism has a purpose built training room at their Wakefield headquarters.

For information and bookings call 01924 840 100

Or email:  [email protected]

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As part of a number of processes designed to improve efficiencies and reduce costs, an increasing number of authorities are adopting the ‘Single Handed Care‘ model to those who have been assessed as suitable for such a care package.

Prism Medical UK has vast experience in assisting authorities to deliver Single Handed Care, and we have developed a range of products specifically for the use of a single carer.

One of the most popular Single Handed Care products in the Prism range is the 4Way Glide, a complete bed management system that makes turning and positioning a client simple and safe for the client and a sole carer.

Below is a short video demonstration, highlighting the benefits of using the 4Way Glide in a Single Handed Care environment.

Enabling Single Handed Care: The 4Way Glide

 

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A huge thank you to all the Occupational Therapists who visited the OT Show, it was great to see everyone. The show proved to be very busy with lots of interest shown on our Moving and Handling products and Single Handed Care. We will now be following up on all enquiries so we will be in touch soon. It’s already been a busy and exciting year at Prism Medical. We have strengthened our regional OT support centres with new dedicated training facilities and extra qualified assessors and sales support staff.

 

 

 

 

 

 

 

 

 

If you wish to enquire about any of the products which we showcased at OT Show or you would like a free assessment or product demonstration, please contact us via email [email protected] or call us on 01924 840 100.

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Introducing the new Mackworth Essentials sling range

Reduce costs without compromising on quality

We’re proud to launch a new range of high quality moving and handling slings to assist our high volume customers drive down costs on ‘essential’ equipment.

The new Mackworth Essentials slings from Prism Medical UK are available to purchase in mixed packs of 10 and represent the greatest value option available to the market.

The range consists of the two ‘Essential’ slings required for the everyday moving and handling of people in safety and comfort, Universal and Toileting. They are both available in small, medium and large sizes (Universal Slings are now also available in Junior and Extra Large sizes).

They benefit from the same rigorous ergonomic design procedures and quality checks as our other trusted Mackworth slings and are constructed from high quality quilted polyester material.

We are able to offer these high quality products to you at a significantly reduced price, compared to other Mackworth lines, as they are stripped down to their essential components to reduce cost and manufacturing complexity.

Features:

  • Greatest value available without compromising on quality
  • Available in small, medium and large (junior and extra large on Universal models are also available)
  • Only essential features and components are included to minimise cost

High quality quilted polyester construction

  • Manufactured in the UK

*Price dependent on order quantity and content mix. Minimum pack size of 10.

Mackworth Essentials Universal SlingMackworth Essentials Toileting Sling

For more information call 0800 779 7218 or
email [email protected]

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We are delighted to announce the launch of Prism Medical’s ‘South Regional Service Centre’ on 1st May

It’s always exciting to announce new services that benefit our valued customers; so it’s great to announce the launch of our Prism South Regional Service Centre in Winchester.

Prism South Team from the left: Steve Lucas Senior Assessor, Elaine Butler Key Accounts, Alasdair Holdsworth Service Performance Manager, Stacy Thornton Assessor Scheduler, Pete Davis Senior Assessor, Lynne Betts General Manager, Molly Deacon Installation Scheduler and Kevin Forge Warehouse Operative.

Prism Medical are proud to support a great many customers and local authorities in the South of England, and we have improved our Winchester facilities in order to enhance our service offering in the region.

Fully stocked training facility with bed, mobile hoist, ceiling track hoist, slings, stand aids, stairlift and through floor lift

It’s now easier and more convenient than ever for our clients to call in for a product demonstration, consultation, or chat and as we are acutely aware that a lot of our Care Providers that provide care in the community have limited training facilities – we also have a fully stocked training room facility and free meeting room space to offer.

New BDM Toby Lee with Regional Sales Manager Bev Robinson

At our Prism South Regional Centre, we have an experienced and qualified team who provide sound advice, technical support, and information around our extensive product range and training courses.

Bookable meeting room facility for you and your colleagues to use

The new facility is accessible for free to all our customers to take advantage of. This could be anything from assessing a sling to trying a stairlift, accommodating a team of care professionals or a private client. The centre can provide a storage facility for our customers that are working with recycling of equipment in our large warehouse.

London Team – BDM Geoff Lynch with assessors Dean Nelson and Tim Softly

Our Training/Product facility can be used by our customers when we are staging a product day, specific tailored Moving & Handling session or if they want to use our training room to conduct team meetings and have access to our equipment.

Functional bathroom and training facility with toilet, portable track hoist, changing bench and shower chair

The meeting room is ideal for any internal or external meetings, it comfortably accommodates between 6-12 people, has PowerPoint facility and refreshments can also be provided. Our Care Professionals and OTs can use this facility from just an hour or up to a full day at any one time. This facility is ideal to conduct CPD sessions whether they personally set the agenda content of session or utilise one of the Moving and Handling expert from HME Training. They could also accompany their Service Users to have individual assessment on site and book one of the experienced assessors.

South West assessor Andrew Legg and Neil Millin Major Project Manager South

Overall, the whole team is delighted to be involved in such exciting times and looking forward to ensuring 2018 will be a great year for us all.

Underpinning these exciting changes, our company vision remains the same, to transform the quality of life of people with health and mobility conditions by providing superior product solutions with exceptional levels of service, becoming the first choice supplier for home and long term care clients. Our customers are at the centre of what we do and we will continue to deliver with competence and finesse.

For enquiries on this exciting launch, or to take advantage of the new facilities please contact the Prism Medical South team on 01962 813351 or email [email protected]

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