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Adapting with Care: A Prism Medical UK Case Study

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Posted on by Liz.Lepley

In the realm of adaptive healthcare solutions, Prism Medical UK faced a unique challenge when a young boy struggled to find a suitable seating option due to his medical condition. After experiencing issues with other chairs, including injuries from a competitor’s product, a family contact sought assistance from Prism Medical UK to find a safer and more comfortable solution.

The contact recommended the Freeway Flow Shower Cradle after taking note of the boy’s positive experience with a shower trolley during respite care. The cradle’s tilt-in-space feature and height adjustability were identified as key factors that could address his specific needs.

Upon trying the Freeway Flow Shower Cradle, the boy’s demeanour noticeably changed within minutes. Previously restless and uncomfortable, he relaxed and conversed with his mother. The occupational therapist, upon arriving, was pleased to witness the positive impact of the adapted seating solution.

Freeway Flow shower cradle

The Freeway Flow Shower Cradle provided him with a comfortable and secure option for bathing and opened the door to a more enjoyable and stress-free experience. However, due to the boy’s unique situation, the family contact recognised a potential for friction on the boy’s feet and legs.

A pragmatic solution was proposed to address this concern—a custom extended vinyl calf strap for the lower leg section. Prism Medical UK’s manufacturing team, known for their expertise and commitment to client-specific solutions, swiftly implemented the modification. This thoughtful adjustment mitigated friction and enhanced the client’s comfort.

The adapted Freeway Flow Shower Cradle, now equipped with the extended vinyl calf strap, has become an integral part of the boy’s daily routine, allowing him to shower safely and comfortably. This case study showcases the practical and positive impact of tailored adaptations in healthcare, demonstrating how slight modifications can significantly improve the lives of individuals facing unique challenges.

This story serves as a reminder of the need for effective and personalised solutions, emphasising the importance of adaptive technology in enhancing the quality of life for individuals with diverse healthcare needs.

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Ensuring Safety and Quality: Unveiling the Standards Behind Our UK-Made Slings

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Posted on by Liz.Lepley
A picture of a lady in a sling, with a "Manufactured in the UK" logo, alongside a list with the following text 1. Meet ISO guidelines, 2. CE-marked, 3. Rigorously tested, 4. UK-manufactured, 5. Five day lead time

Slings are a vital part of a healthcare provider’s toolkit and essential for ensuring patient comfort and safety. They facilitate the transfer of individuals with mobility challenges. Whether for short-term or long-term use, slings are vital in enhancing the quality of life for patients. It is therefore critical that these slings adhere to stringent safety standards.

At Prism Medical UK, we pride ourselves on the quality of our slings, which are all CE-marked and meet the ISO 10535 guideline, which details the requirements and test methods for hoists used to transfer persons.

We manufacture our slings from flame-retardant materials and thoroughly test them to guarantee their washability for the recommended number of cycles. This stringent testing minimises the risk of contamination, ensuring the sling maintains its weight-bearing capacity post-wash.

The sling is tested at 1.5 times its safe working load and undergoes multiple lift cycles to assess its performance with repeated use:

  • 500 lift cycles for reusable (washable) slings
  • 100 lift cycles for disposable slings

Also, did you know that our slings are all handmade in the UK? We sew tens of thousands of slings every year! A lot of skill and craftsmanship goes into producing a sling. Six people produce the average Prism Medical UK sling; this includes cutting the fabric to shape, sewing in the padding, adding the webbing and quality checks of the final sling. By manufacturing our slings in the UK, we can be confident in our quality control processes, with every single sling receiving a visual inspection before it is packaged up for dispatch.

Please explore our website if you’d like to learn more about Prism Medical UK slings. Should you have any questions, please contact our Customer Services team at [email protected] or 01924 840100.

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Occupational Therapy Show Highlights

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Posted on by Liz.Lepley

We were delighted to be part of the Occupational Therapy Show at Birmingham’s NEC on November 22nd and 23rd, 2023, where Prism Medical UK joined Prism Healthcare Group companies Harvest Healthcare, Repose Furniture and Smirthwaite to showcase innovation and collaboration.

OT-led workshop - an occupational therapist, with someone on a bed, surrounded by workshop delegates.

The show’s highlight was our continued collaboration with John Callas, Occupational Therapist and Managing Director of Athena Handling Ltd. Together, we hosted a series of Occupational Therapy-led workshops that resonated well with the audience, showcasing the power of collaboration in the healthcare space.

We also had the opportunity to present our new Freeway Flow shower cradle alongside some of our more established products, such as the Freeway Height Adjustable shower chair, TA180 transfer aid and a range of ceiling track hoists.

Prism Medical UK is excited to join OTAC Glasgow on the 25th of January at Glasgow’s Golden Jubilee Hotel.

Please get in touch with us if you’d like to learn more about how Prism Medical UK can help with your bathing, moving and handling equipment needs.

Thank you to everyone who visited us. We are excited to see you again at the OT Show 2024, if not before.

Our OT Show highlights

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Prism Medical UK Showcases Products and Workshops at National Back Exchange Conference

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Posted on by Liz.Lepley

Prism Medical UK is excited to announce its participation in the National Back Exchange conference, scheduled at the Hilton Metropole Birmingham from September 17th to 19th. As a leading provider of specialist moving, handling, and bathing equipment, Prism Medical UK will be at stand 17 to share its latest product offerings and valuable insights in the community care environment.

At the conference, attendees can explore Prism Medical UK’s quality care solutions, including the Freeway Flow shower cradle, the versatile CP200 portable hoist, and the popular Freeway TA180 transfer aid. You can chat with our booth team – Julie, Sarah, Michael, and Chris – to address any inquiries regarding bathing, moving, and handling equipment in community care settings.

We’re also pleased to have two regional assessors, Ben and Lesley, at the event, adding to the expertise available for in-depth discussions.

Workshop: Unlocking the Power of Prism

Prism Medical UK is not only an exhibitor; it is committed to offering an immersive experience for attendees. In the Norfolk room, on September 18th at 11.15, Prism Medical UK is hosting a dynamic workshop on maximising the use of equipment to support community care, which will be led by practising Occupational Therapist John Callas. This workshop provides hands-on experience with a broader range of products from the Prism Healthcare group, including beds, riser recliner chairs, shower chairs, and various safe patient transfer solutions.

We will also support Deborah Harrison of A1 Risk Solutions during her September 18th and 19th workshops. Participants will have additional chances to gain hands-on experience with Prism Healthcare group care solutions, further solidifying Prism Medical UK’s commitment to advancing community care practices.

Transactive Advanced 272 ceiling track hoist with sling

Join Prism Medical UK at the Stand and Workshop

We invite all National Back Exchange conference attendees to visit us at stand 17 to see how we can help you transform lives. Our knowledgeable team will be present to provide valuable insights and address individual requirements.

Attendees are encouraged to participate in the workshop hosted by John Callas in the Norfolk room on September 18th. This interactive session promises to enhance knowledge and understanding of Prism Healthcare group products and their application in various care settings.

Lady in the Freeway Flow shower cradle
Lady in the T80 tilt-in-space shower chair

Take advantage of this opportunity to engage with Prism Medical UK and stay at the forefront of community care equipment. We look forward to welcoming you at stand 17 and the Norfolk room workshop at the National Back Exchange conference.

To learn more about our range of community care equipment, please visit the product pages of our website. To find out more about the Prism Healthcare group of companies, please visit our group website.

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Tilly and the Shower Chair Dilemma!

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Posted on by Liz.Lepley

Tilly is an Occupational Therapist (OT) and equipment lead in her regional equipment stores. Commissioners have tasked Tilly to provide equipment to community NHS and social care services, which reflect modern practices, and save the commissioners money. Tilly has already investigated slings; now, she aims to look at mobile shower chairs.

Tilly holds several focus groups with stakeholders in her region to gather their thoughts and opinions on the required functionality for a shower chair in stores. A common theme in the groups is an easy-to-use and dynamic multi-role chair. Tilly is very familiar with shower chairs and how they support care in the community. The chair needs to be adaptable, and from experience, she knows that the Prism Medical UK T40 mobile shower commode chair would fit that multipurpose role perfectly.

Tilly is also aware of a need for shower chairs that support people with more significant postural problems, such as sliding out of a chair. Again, Tilly looks at adaptability, functionality, and ease of use for the client and carer group. This leads Tilly to the T80 tilt-in-space shower chair. This chair has the same size options as the T40; however, its tilt-in-space design supports clients in a manner that maintains their position comfortably during showering and toileting.

A modular system, the T40 can be built in stores with three standard seats, aperture sizes, and various backrests and postural supports. Carers find the T40 easy to manoeuvre in small spaces. It can be moved directly over a standard toilet, and adding an interior skirt makes it compatible with modern shower toilets.

T80 in a bedroom

Freeway Flow shower cradleBoth the T40 and T80 are well known to Occupational Therapists and carers as reliable equipment to support bathing, toileting and overall moving and handling, which also factors into Tilly’s decision. Prism Medical UK also offers Tilly and her team training on how to design a basic frame and the main functions of the shower chair. Tilly ensures equipment technicians also attend the training to build the chairs in store.

Commissioners also tasked Tilly with sourcing a shower cradle on contract also. The shower cradle supports individuals who may not be able to flex as much as is required to maintain their posture or have involuntary movements that would rule out the use of the T80, for example.   

Tilly needs a tilting shower cradle with padded side supports that is easily manoeuvrable. It will be required in various sizes and preferably in a mesh material to ensure good drainage. Tilly chooses the Prism Medical UK Freeway Flow shower cradle and proposes keeping some in stores for assessment purposes.

Our friends at Athena Handling Ltd provided this case study. They are a moving and handling company that provides risk assessments and training based on over 20 years of Occupational Therapy practice.

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Partnering for Better Patient Care: An Academia and Industry Collaboration

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Posted on by Liz.Lepley

Prism Medical UK, a leading designer and manufacturer of affordable, clinically effective healthcare products, is delighted to announce a new partnership supporting the continued education of healthcare students.

Partnering with the University of Central Lancashire, Prism Medical UK has provided a range of market-leading healthcare devices to enhance healthcare education at the university. In return, Prism Medical UK will have access to the facility to support us in running training and educational health-based workshops.

Over 3,000 students on a variety of Allied Health Professional programmes, including occupational therapy, physiotherapy and nurse education, will have the opportunity to get hands-on experience with equipment such as our Freeway TA180 transfer aid, T80 shower chair and a variety of slings and moving and handling aids. Prism Medical UK’s sister company, Harvest Healthcare, has supported this collaboration by providing a Woburn Community Profiling bed. We also installed our new Freeway TX Advanced ceiling track hoist with a quick-release trolley and an H-system layout.

Chris Claydon-Butler, Managing Director for Prism Medical UK, commented, “Training and education are fundamental to achieving high-quality care. We are delighted to have the opportunity to support our next generation of healthcare professionals. This partnership is an excellent chance to help students reach their educational goals, provide them with the resources they need to succeed and train our future stars in this industry. We hope this training facility will help ensure everyone can access the best possible medical care.”

Tara Brookes, Principal Lecturer, School of Nursing, University of Central Lancashire, said, “We are delighted to be working in collaboration with Prism Medical UK. The partnership will not only support our current simulated learning strategy but enable students studying on health-related course to learn in an environment reflective of contemporary healthcare. Additionally, we are delighted in return to support Prism Medical UK through the provision of clinical learning spaces to provide training for Occupational Therapists in the Northwest area.”

Moving and Handling training room at the University of Central Lancashire
Moving and Handling training room at the University of Central Lancashire

We are excited to see what this collaboration will bring for the students and look forward to working closely with the University of Central Lancashire.

Please get in touch with us if you’d like to find out how Prism Medical UK can help you or discover more about our new range of ceiling track hoists. To discuss healthcare beds, don’t hesitate to get in touch with our team at Harvest Healthcare.

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Introducing our Simplified Warranty: 5-Year Coverage on an Extensive Range of Products!

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Posted on by Liz.Lepley

We are confident in the exceptional quality of our UK-manufactured products, which is why we are proud to offer a 5-year warranty on an extensive range of Prism Medical UK equipment. Our new simplified offering means that from 1st April, all products will be covered by a 12-month or 5-year warranty.

Most of our products will have an impressive 5-year warranty, giving you peace of mind. Products covered by the 5-year warranty include:

5 Year Warranty
Freeway SA180C Stand Aid

Our reliable 12-month warranty will still cover our range of textile products. We understand that different products have different needs and want to ensure our customers get the coverage they deserve.

As a UK manufacturer, we are committed to providing quality products. We are thrilled to offer this simplified warranty to our customers and can’t wait for you to experience the benefits first-hand. Please shop confidently, knowing that we are committed to customer satisfaction.

If you have any questions, please don’t hesitate to contact your local representative.

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Prism Medical UK Awarded Prestigious TrustMark for Commitment to Quality Service

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Posted on by Liz.Lepley

Prism Medical UK is delighted to announce that it has been certified by TrustMark, conveying its commitment to providing high-quality products and customer experience.

Not only are we dedicated to recommending the best solutions for our clients, but we also understand how important it is to look after people’s homes while we work, and that is why we take great care to ensure that our client’s home is treated with the utmost respect. Our team of experienced professionals is committed to ensuring that our customer’s home is kept clean and safe throughout our work.

TrustMark logo

TrustMark is a government-endorsed quality scheme, and to qualify, we needed to demonstrate the required standards of technical ability, customer service and trading practices.

At Prism Medical UK, we have established teams and regional service centres, allowing us to provide national coverage of field-based staff.

Our team of assessors are product experts who work with the caregiver and client to recommend the optimum solution based on need and environment. They maintain a good knowledge of building regulations and health and safety requirements to ensure their recommendations are suitable.

A regional installation team will be scheduled to install fitted solutions, such as stairlifts or ceiling track hoists. Our installers are trained to an exceptionally high standard, meaning they have the skills, knowledge and qualifications to carry out a high-quality install. Annual training keeps them abreast of product and regulatory changes.

A dedicated workforce supports them (from schedulers and customer service advisors to sewing machinists and quality engineers), ensuring the quality of our products and services. This quality is evident in the various quality standards, directives and accreditations we have been awarded, including:

  • ISO 9001 Quality Management

  • ISO 13485:2016 QMS for Medical Devices

  • BS EN 81-40:2008 Stairlifts and Inclined Platforms

  • BS EN 81-41:2010 Vertical Lifting Platforms

  • BS 5900:2012 Powered Home Lifts

  • BS EN ISO 10535:2016/21 Hoists for the Transfer of Disabled Persons

  • Member of/accredited by LEIA, BHTA, NICEIC, CHAS and Constructionline Gold.

Please get in touch to find out how we can support you with our range of bathing, moving and handling solutions.

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Prism Medical UK strengthens its relationship with National Back Exchange

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Posted on by Liz.Lepley

Prism Medical UK is pleased to announce that Julie Hoyles, Director of Business Development, has joined the National Back Exchange board of directors.

As the newly appointed Events Officer, Julie will oversee a calendar of physical and virtual events, including supporting the representation of NBE at external events.

Julie is excited to start and keen to make a positive impact, raising the profile of NBE and increasing members and activity. She brings a wealth of event experience to the role, including hosting training days, guest speaking, organizing CPD days and presenting.

Before joining Prism Medical, Julie worked internationally as Global Commercial Operations Director for Getinge, a leading MedTech company. She has over 20 years of experience in the healthcare industry, predominantly in the acute and private hospital arena.

Julie started her moving and handling journey two years ago and is now Director of Business Development, overseeing a group of Regional Business Managers and Product Assessors. The national team provide equipment, services and training across the UK. She is passionate about providing the best care possible and helping people live independently.

Julie has been an active member of the National Back Exchange for over a year and attends the Yorkshire branch meetings. Prism Medical UK was pleased to host one of these events in our training room at the University of Huddersfield, a successful collaboration between industry and academia. Based in Liverpool, Julie has also joined the Lancashire and Greater Manchester regional group.

To find out more about the aims of NBE and the benefits of being a member, please visit the National Back Exchange website.

Julie Hoyles, Director of Business Development, Prism Medical UK

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We’re excited to be returning to the Occupational Therapy Show

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Posted on by Liz.Lepley

Prism Medical UK is delighted to be attending this year’s OT Show at Birmingham’s NEC on the 23rd and 24th of November.

We’re excited to share a range of specialist equipment, such as solutions that can help with single-handed care, the safe transfer of patients, paediatric care, pressure area care as well as speciality seating. A team from Prism Medical UK, Harvest Healthcare and Repose will be on hand to say hello and answer any questions. You’ll also have an opportunity to try out some of our most popular products, including:

  • CP200 portable hoist
  • Height adjustable T40 shower commode chair
  • TA180 transfer aid
  • SA180C compact stand aid
  • ULB800 bed
  • Boston healthcare chair

At this year’s Occupational Therapy Show, Prism Medical UK is pleased to be able to offer on-stand education for attendees. Working in partnership with John Callas, Occupational Therapist and Managing Director of Athena Handling Ltd, we are delighted to present two workshops that will support bathing, moving and handling in the community care setting.

Prism Medical UK’s gantry hoists, bed management systems and slings

This interactive workshop will look at how gantry hoists, bed management systems and slings can work together to support moving and handling in the community, including single-handed care.

Consisting of a 45-minute workshop, followed by a 15-minute Q&A with John Callas and Prism Medical UK Regional Business Managers, the workshop will be run at the following times:

  • 23rd November – 10:00 – 11:00
  • 24th November – 13:30 – 14:30

Prism Medical UK’s shower chairs and seating

This interactive workshop will look at how shower chairs and seating equipment can work together to support moving and handling in the community, including single-handed care.

Consisting of a 45-minute workshop, followed by a 15-minute Q&A with John Callas and Prism Medical UK Regional Business Managers, the workshop will be run at the following times:

  • 23rd November – 14:30 – 15:30
  • 24th November – 10:00 – 11:00

If you’re at the show, please be sure to stop by and say hello at stand F40. You could even be in with a chance of winning a luxury hamper.

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